Monday, April 16, 2012

Top 5 Tips to Protect Your Reputation

Personal and professional reputation management is important for any business or individual. Whether your business already has an excellent reputation, or you are attempting to revamp your public image, reputation management should be something considered by every businessperson. Having a strong professional reputation is a valuable assent which requires constant nurturing. You may be asking, where do I start? At All Delivered, we have compiled a list of top 5 tips to help get you started...

Tip 1) Google Yourself: Although simple, Googling yourself at random can actually help with reputation management. If someone has posted slanderous comments about you or your company Google can help you find out sooner rather than later. Once you know that something is out there, you are able to begin damage control.

Tip 2) Set up Notifications 
Some complaints boards actually allow businesses to be notified about when there is a review, comment, or complaint on your company. This is another excellent tool which can help you learn about reviews faster than periodically checking locations.

Tip 3) Use Passwords and Security Locks for Important information 
If you have a company blog, or administrative access to a website, it may be helpful to have all comments pre-screened before they are posted. Doing this allows you to remove any slanderous, false comments before they are posted for the world to see.

Tip 4) Backup Everything
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When someone is making accusations, you need to be able to back up your claims. It is difficult for you to convince people something is true without solid evidence. Be sure to keep a copy of all correspondence between your customers as it may be useful in the future.

Tip 5) Reach Out to Unhappy Customers
If someone is unhappy with the product or service you are providing, ask what they do not like. Occasionally you may come across customers who cannot be pleased, but constructive criticism can actually make you a better business person, and ultimately help your business grow and develop.

We hope that these tips help you with reputation management, and ultimately assist with business growth. If you are wanting to try out alternate ways to help your business grow? Why not try a door-to-door marketing campaign with All Delivered? Direct, door-to-door marketing has been around longer than the Internet, television, and even the radio. If you would like more information about how we can assist you, call us today for a free, competitive quote! 1-877-992-5533 or submit a quote request online.


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