Tip 1) Google Yourself: Although simple, Googling yourself at random can actually help with reputation management. If someone has posted slanderous comments about you or your company Google can help you find out sooner rather than later. Once you know that something is out there, you are able to begin damage control.
Tip 2) Set up Notifications
Some complaints boards actually allow businesses to be notified about when there is a review, comment, or complaint on your company. This is another excellent tool which can help you learn about reviews faster than periodically checking locations.
Tip 3) Use Passwords and Security Locks for Important information
If you have a company blog, or administrative access to a website, it may be helpful to have all comments pre-screened before they are posted. Doing this allows you to remove any slanderous, false comments before they are posted for the world to see.
Tip 4) Backup Everything
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Tip 5) Reach Out to Unhappy Customers
If someone is unhappy with the product or service you are providing, ask what they do not like. Occasionally you may come across customers who cannot be pleased, but constructive criticism can actually make you a better business person, and ultimately help your business grow and develop.
We hope that these tips help you with reputation management, and ultimately assist with business growth. If you are wanting to try out alternate ways to help your business grow? Why not try a door-to-door marketing campaign with All Delivered? Direct, door-to-door marketing has been around longer than the Internet, television, and even the radio. If you would like more information about how we can assist you, call us today for a free, competitive quote! 1-877-992-5533 or submit a quote request online.